Sunday, May 27, 2007

Oh, customer service...

What a long night.

I don't understand people. I don't understand how people can be such assholes to someone because they're unhappy at something that is their own fault. It is NOT my fault that someone has late fees. Tonight, I was accused three times of putting late fees on peoples' accounts. Ok, I cannot do this. It is actually impossible. About 4 times I was told that the computer had the date and time wrong, so the movies weren't actually late. oook...And a number of times they were just complete bastards. Cool.
One kid was complaining about a rule and being really hateful, so I said, "How about you call corporate and tell them how you feel instead of being rude to me?" So he took the number and left. Cool.
My last customer of the night was actually really cool because I let this kid in like a minute after we closed to grab a game and he told me I was awesome. Good ending to a shitty night.

Tomorrow I am going to try and get my butt to the community center to run or swim. Damn, I hate running...but I need to get back into the groove of exercising everyday. Hopefully I'll get a bike for my birthday, so I can get exercise that way.

Sometimes it gets tiring being second.

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